- Shipping: We now offer same day free shipping! Available Mon-Fri,on orders with confirmed addresses. If address is not confirmed with PayPal. You must submit to our verfication process. Orders must be placed by 3:30pm EST. We do not ship to P.O. Boxes. Signature confirmation is required on all of our parcels. Shipping throughout The U.S. is free. Email us directly for international shipping cost.
Although our hair is superb and inspected before leaving our facility. If your not satisfied with our hair we will issue a full refund. On orders up to 14 days after the confirmed delivery date. Each bundle must have our double hair ties, and hair tags attached. Units must have all it's packaging and no signs of wear. NO REFUNDS will be given if any of these items aren't intact. No refunds on any promo hair that has been discounted over 20%. A credit can be issued,after the hair is returned. The client is responsible for shipping their return. We highly recommend adding insurance. We are not responsible for missing parcels under any circumstance.