- Shipping: All orders in the US are shipped via USPS with receipt confirmation and insurance. Items ship once payment is confirmed and cleared. QuadPay payments take 2-5 days to clear. PayPal payments clear immediately with confirmed accounts. Unconfirmed accounts will have to go through a verfication process.
International orders typically take up to 4-10 business days for delivery.You must email us for an invoice. Cosmetic and Skincare products ship between 5-10 days.No exchanges or refunds for either line. If your order was destroyed enroute you must provide photos,and send back the damaged products. We will then issue an even exchange. Once your order ships we are no longer responsible for your product. As all our packages are shipped via priority mail. With signature confirmation required.
Refund and Exchange Policy:
Clients must email us at:firstname.lastname@example.org within’ 3 days of delivery confirmation.Any refund request for hair extensions ONLY not received in time frame will NOT he honored. Any unapproved return will be rejected. The product must be sent back in the original resell-able condition. Meaning it cannot be combed, washed, brushed, cut, worn, colored, altered in any way. Original ties must remain in tact as it was received. The client is responsible for all shipping fees and will occur a 18% restocking fee. Refunds are issued 2-5 business days from the the product be deemed returnable. Send your item(s) here:
Noir Beauté Extensions
P.O. Box 1755
New York,NY 10037
For your protection, exchanges should be sent through a trackable postal carrier. We are not responsible for lost items in transit. We can’t issue any credits until product is returned,inspected,and restocked. All sales items are eligible for a credit only. These are items with SALE icon marking. No exceptions. Once your return is received and determined to be in resellable form, a store credit would be issued.