- Shipping: We now offer same day free shipping! Available Mon-Fri,on orders with confirmed addresses. If address is not confirmed with PayPal. You must submit to our vefication process. Orders must be placed by 3:30pm EST. We do not ship to P.O. Boxes. Signature confirmation is required on all of our parcels. Shipping throughout The U.S. is free. Email us directly for international shipping cost.
Although our hair is superb and inspected before leaving our facility. If your not satisfied with our hair we will issue a full refund. Returns will only be accepted,up until 5 business days after the delivery date. Each bundle must have our double hair ties, and hair tags attached. NO REFUNDS will be given if any of these items aren't intact. NO refunds on any promo hair that has been discounted over 20%. A credit can be issued,after the hair is returned. The client is responsible for shipping their return. We highly recommend adding insurance. We are not resonsible for missing parcels. Your package must be received within 5 business days of your refund request. If not,we are unable to fullfill your refund request. You will be issued a credit.