We offer FREE SHIPPING all throughout the U.S.A. through priority mail. Typical hair orders take 2-5 business days to process. Sale or Promtoional orders take 3-7 business days. We do not ship to P.O. Boxes.
Although our hair is superb and inspected before leaving our facility. If your not satisfied with our hair we will issue a full refund. Returns will only be accepted,up until 5 business days after the delivery date. Each bundle must have our double hair ties, and hair tags attached. NO REFUNDS will be given if any of these items aren't intact. NO refunds on any promo hair that was discounted over 20%.The client is responsible for shipping their return. We HIGHLY recommend adding insurance. We aren't resonsible for missing packages. Your package must be received within 5 business days of your refund request. If not,we are unable to fullfill your refund request.